Pre-orders are open for a certain period of time. After we close the pre-orders the production starts. This is the reason why we can offer these items for a much cheaper price.

The production time varies always, that is why we can not exactly tell you when your order will be delivered. The production times may change. Read the product descriptions for the current production times.

IMPORTANT: DO NOT PLACE AN ORDER IF YOU HAVE NO PATIENCE.

1. Place an order.

2. Be patient 😄

3. Don't email us with questions when your order will be delivered.

4. We will update the process of the production times on our website.

5. You will receive a notification when your order is shipped.

Pre-order items can not be returned and we do not refund money at our Outlet store.

Reminder: By placing an order you automatically agree to our rules and terms of service.

Pre-orders can not be cancelled and we do not refund money at our Outlet store.

Reminder: By placing an order you automatically agree to our rules and terms of service.

Yes, as long as the pre-orders are open you can change your size.

Contact our support team at cs@billionandbeyond.com with your order number and the desired item/size you want to change.

Your order number starts with #BBPRE